Policy Center

How Video Story Ads works with you, in plain English. Questions? Send us a message.

• Terms of service

  The rules for using Video Story Ads, what we provide, and what we ask of you.

• Privacy policy

  What information Video Story Ads collects, why we use it, and the choices you have.

• Cookie policy

  Video Story Ads uses one sign-in cookie and a saved theme setting, and no tracking cookies.

• Acceptable use

  What you may and may not make with Video Story Ads, so ads stay honest and safe.

• Refunds and cancellation

  All payments are final; here is how cancelling, billing errors, failed jobs and credits work.

• AI and your content

  How AI helps make your ads, who owns what you make, and what you are responsible for.

• Copyright and DMCA

  How to report content that infringes your copyright, and how to respond if your content is removed.

• Subscription terms

  Plan prices, monthly credits, top-ups, what each step costs in credits, storage, and renewal.

• Data deletion

  How to delete your Video Story Ads account and what is removed when you do.